Writing Effective Ploicies and Procedures, A Step-by-Step Resource for Clear Communication

Description

A step-by-step resource for clear communication of all types of policies and procedures. Policies and procedures — they're what make a company run efficiently and legally. Now managers have a definitive guide to creating accurate policies and procedures documents. The book is useful for professionals in such areas as: * health and safety * human resources * office management * administration * quality * manufacturing * customer service * finance and accounting. Readers will enjoy the unusually friendly, informal approach of this book. Loaded with examples, checklists, guidelines, quick tips, work plans, and forms, it is ready for immediate use.